Island Transportation - Aruba's Taxi Service
In Aruba, visitors often use taxi services. Extremely reliable, Aruba's taxis are also less expensive than they are on some other islands. Fares are set by the government and drivers must each carry a rate card. To get a taxi, your best bet is to call ahead.
The most widespread taxi services in Aruba come from Pos Abou z/n. Its office is in Oranjestad on Sasaki Road, behind the Eagle Bowling Palace. Travelers can reach Pos Abou z/n locally at 582-2116 or 582-1604. Information can be faxed to 583-6988.
But if you're at a hotel or other tourist destination, you may never need to call a taxi. Taxis are most often waiting at hotels, popular tourist spots and restaurants, as well as at the cruise terminal and airport for incoming visitors. However, if you're planning an off-the-beaten-track excursion, you may want to arrange to have the same driver return at a set time. This will help you avoid the difficulty of finding or calling another driver. When you're out to dinner, the restaurant will usually call a cab for you if there are none waiting.
Traveler's Tip: If you're out on the street, recognizing a taxi may not be easy to
the untrained eye.
Look for "TX" on the license plates to discern taxis from personal vehicles.
The Aruba Department of Public Traffic has regulated the price of taxi fares. Because of this, travelers can expect to pay a set rate to particular locations. A maximum of five passengers is allowed at the set rate, so traveling with other passengers heading to the same location can save money.
The following chart shows typical Aruba taxi fares to the most common destinations as of February 1, 2013.
- Prices are based on distance with a maximum capacity of five (5) passengers per taxi;
- Sundays, official holidays and on regular days starting from 11:00 p.m. till 7:00 a.m. there will be a surcharge of US$3.00 to the regular fares;
- Each passenger from and to the airport is allowed one (1) piece of luggage and a back/hand pack bag. For each additional piece of luggage there will be an additional charge of US$2.00 per piece. Attaché cases, laptop cases, carry ons and any type of equipment/aid that is necessary for the passenger's mobilization can not be charged for;
- Use of car trunk, not going to or coming from the airport will be an additional charge of US$2.00 except when luggage is transported between hotels;
- Waiting time is US$3.00 per five (5) minutes;
- In case of damage due to wet clothing, sharp objects or otherwise to the cars interior, there will be and additional charge of US$50.00 per incident;
- Taxis can be hired at an hourly rate of US$45.00 per hour;
- The driver, within reason, is not responsible for lost items in his/her car. Found objects will be reported and turned over to the Department of Public Transportation or the nearest Police Station;
- The driver is not allowed to ask for other fares than the ones approved by the Government;
- The driver is not allowed to transport more than five (5) passengers in a taxi. A minor under the age of two (2) years is not considered as a passenger.
Traveler's tip: Despite set fares, it is best to agree on the price and currency of the fare before getting into the vehicle. Some cases of drivers quoting rates higher than those approved by the government have been reported. If in doubt, ask to see the official government rate sheet which all drivers are required to carry.
- Passengers should keep small U.S. bills or Aruban Florins on them when taking a taxi ride. The largest U.S. currency accepted is a $20 bill.
- Passengers should also keep in mind that shirtless, wet or damp passengers are not allowed. Aruba taxi companies will charge $50 for seat damage due to wet clothing or sharp objects.
- Tipping is done at the discretion of the passenger. 10 to 15 percent is the usual tip but is not mandatory.
- It is against the law to ride with a child under the age of five if they are not properly restrained in a child safety device. Taxis will not provide these for you, so if you are traveling with a small child, make sure you bring your car seat or booster seat from home.
Taxis are one of Aruba's most popular means of transportation. Nearly all of the drivers speak English and have also participated in the government's Tourism Awareness Program, so you can expect a smooth ride when you travel in an Aruba taxi.